As you are considering referring a client to us, it is important that you have a good idea about the program and your potential involvement. I hope you will spend some time on the website to see how the system works and to see our facilities. This section is designed to give you the underlying information upon which our programs have been developed and to introduce the shared responsibility we both have in regard to your referral.
Referrals for Psychiatric/Behavioral Health Program
Comtrea offers comprehensive treatment for behavioral health services. For those professionals wishing to refer their clients to Comtrea for continued engagement in care or collaborative services, the following is understood:
1. We know that our clients come to us with many issues and in various stages of treatment with each issue.
2. Continued engagement and consumer choice is critical
3. Recovery focus and strength based treatment is our service model
4. Quick access to care and treatment services are paramount
5. Use of evidence based practices is expected
6. Multidisciplinary treatment team and service delivery yields stronger outcomes toward recovery.
Our services are individualized and integrated to address those needs for:
• mental health
• substance abuse
• domestic violence
• grief and bereavement
• skills development
• housing and independent living
• family dynamics and parenting
• social supports
• community based supports
• coordinating behavioral health needs with physical health care needs and much more
The modalities utilized are individual therapy, group therapy and group psycho education, psychosocial rehabilitation, case management, community support services, and educational groups. We work collaboratively with NAMI, local physician groups, hospitals, social service providers, elder care providers, probation and parole and juvenile justice, court systems, school systems, and many others for a comprehensive recovery based network.
In doing so, the client is served best with the team approach. The referring professional, if continuing to work with their client, is encouraged to be an active member of the multidisciplinary treatment team (MDTT). If referring the client for continued engagement in care, the following will need to be addressed to assure good transition into services:
1. Authorization for release of records, assessments, treatment plan and progress notes
2. Authorization for open communication for treatment recommendations and service transition
Authorization to Disclose/Receive Client Medical/Health Information(PDF)
It is also encouraged that prior to the service transition, the client and/or the professional make the referral to the agency. The intake at Comtrea will be completed by a clinician. It is preferred that the client/guardian takes the active role in the referral process, but if this is not clinically indicated, the referring clinician can assist via client authorization, in completing the referral.
Please see the steps below to facilitate the process and transfer the client to care…
We ask that you spend some time with your client to prepare him or her (we have specialized programming just for women/adolescent females) for the Comtrea experience. If the client has significant others in his/her life, they also need to be involved in the preparation. They are encouraged to view the website and to look at the information and the links to more information. They can visit the message board that, upon being given a password, they will be able to utilize.
Please have the client sign two Releases of Information forms which have at least the following:
1. I authorize Comtrea to release all information from my records and exercise free discussion with [YOUR NAME] while I am in treatment.
2. I authorize [YOUR NAME] to release all information from my records and exercise free discussion with Comtrea while I am in treatment.
Send these via fax to Comtrea – 636-337-9109, or 636-296-8907 (for children and adolescents) followed up by hard copy.
The client/guardian may call Comtrea to arrange for the program while meeting with you. We encourage this as it keeps you as a major player in the recovery process. The amount of your involvement at this time is up to you. Some professionals prefer the client to do all the work; others like for it to be a joint effort and want to talk to an intake worker about the situation. If the arrangements are agreed upon and an initial screening time is determined, then you can immediately make an aftercare appointment for a time to be mutually determined as appropriate.
Once the client has left your office, please complete a summary of the situation as you know it and send us (via fax if there is not much time between the appointment and the admission) whatever else you believe we should know about the person referred.